Start/Stop Service

Whether you need new service, are moving out of town or just moving across the street, you can find the form you need below. Have questions? Give us a call at 9203864808.

Start/Stop Service Form

Please Choose One(Required)

Starting new service

Stopping service

Please Choose One(Required)

Rent

Own

Please Choose One(Required)

Residential

Commercial

First Day of Service(Required)

Last Day of Service(Required)

New Address(Required)

Street Address City State ZIP Code

Address To Stop Service At(Required)

Street Address City State ZIP Code

Forwarding Address(Required)

Street Address City State ZIP Code

Primary Contact Name(Required)

First Last

Primary Contact Phone Number(Required)

Primary Contact Email(Required)

Primary Phone(Required)

Secondary Contact Name

First Last

Secondary Contact Phone Number

Secondary Contact Email

Landlord Name(Required)

Landlord Phone Number(Required)

Landlord Email(Required)

Apply for New Service

Welcome to the area! We are pleased to be your utility provider. You can stop by our office at 100 Lincoln Drive 7:30 am – 4:00 pm, Monday through Friday to complete a service application

We will also need a copy of your drivers’ license when you apply for new service. This can be done by calling our office at 9203864808 or by completing the Start/Stop Service Form.

Change Mailing Address

Occasionally, we know that our customers will want their utility bill sent to an address that is different than their service address. This can be done by calling our office at 9203864808 or by completing the Start/Stop Service Form.

Transfer Service

If you are currently a Juneau Utilities’ residential customer and you are moving to another address within our service area, you may transfer your service by calling our office at 9203864808 or by completing the Start/Stop Service Form.

Terminate Service

If you are moving out of the Juneau Utilities area and need to close your account with us, please call us at 9203864808 to let us know your anticipated termination date. You can also complete the Start/Stop Service Form.