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Customer Services

Our highest priority is meeting our customers’ needs by providing exceptional service. Through our web site, we hope to deliver to you yet another easy way for you to do business with us.

How to Reach Us

Juneau Utilities is conveniently located near the City Park at 100 Lincoln Drive, Juneau, WI  53039.

The main office is open Monday through Friday, 8:00 am – 4:00 pm.
Telephone:  9203864808
Email: utilitycustomerservice@cityofjuneauwi.gov

To report a power outage, flickering lights, downed power lines, or other problems at your home or business related to electrical power service, call 9203864808 or click Here to fill a power outage form

For problems with water service such as a broken water main, loss of water pressure, or questions about water quality, call the Water Department at 9203864815.

For billing questions, service connections/disconnections, or any other need, please contact the Billing Department, at 9203864808.

For afterhours emergencies call 9202108592.